Global Travel Insurance Solutions
The Travel SE plan is our most popular plan for domestic and international destinations. Travel insurance is available whether traveling on a cruise, tour, or vacation abroad. With Travel SE you may recover non-refundable, unused payments and deposits when a trip is cancelled or interrupted for a variety of covered reasons. Benefits are also provided for travel delays, baggage delays, and emergency medical treatment while you’re away from home.
Separate from these benefits, this plan can provide non-insurance emergency travel assistance, such as helping you replace lost travel documents or lost prescriptions, emergency cash transfers, and legal and medical referrals when necessary.
Cancellations and Interruptions
Sometimes life happens and you have no choice but to cancel a trip or end it early. Trip Cancellation and Trip Interruption benefits allow you to recover non-refundable, unused payments and deposits made toward your trip when it is cancelled or interrupted for a covered reason.
Delays
When your trip is delayed and a covered reason keeps you from using your originally booked accommodations, trip delay benefits can help reimburse you for the extra expenses.
Emergency Situations
When the unexpected happens, the team is available 24/7. Our Non-Insurance Emergency Travel Assistance Services include emergency travel arrangements, medical referrals, lost passport/travel documents assistance, emergency prescription replacements, emergency translations, legal referrals and more. This plan also offers insurance benefits for when you get sick or injured while traveling, including a pre-existing medical condition exclusion waiver if the plan is purchased within 20 days of the date your initial trip payment is received. Additional terms apply.
Benefits for Pet Owners
This plan also includes benefits designed specifically for pet owners. The Travel SE plan offers trip cancellation and trip interruption benefits if a dog, cat, or service animal suffers a sickness, injury, or death. This plan also includes benefits that can help cover the cost of extended boarding if a return trip is delayed a certain number of hours and you can’t pick up your pet on time.
Medical Expenses & Telehealth
Nobody plans to get sick or experience a medical emergency on vacation, but unfortunately, it can happen. That's why this plan offers coverage for accident & sickness medical expenses and emergency medical evacuations. This plan also offers access to 24/7 telehealth services.* Use Teladoc to connect with a board-certified medical professional who can help diagnose, treat, and prescribe medications for many non-emergency medical issues over the phone or through online video consultation.
*Teladoc is a non-insurance assistance service.
Travel SE is designed to address many of the issues you may encounter while traveling.
The Administrator Advantage
Our Service, Strength, and Safety Solutions provide you with the ultimate advantage: Global Peace of Mind.
Service - Help when and where you need it.
Nobody wants to experience an emergency while traveling the world, but if you do, you’ll want a team you can trust to have your back. The expert staff is here for you 24/7. We’re accustomed to working in multiple time zones, languages, and currencies, so rest assured we have the training to assist you—even in remote and hazardous locations. Our international and U.S. provider networks include more than one million physicians and facilities across the globe, giving you access to quality care while away from your primary care team. Our innovative technology allows you to manage your claims, your account, and search for providers through our online portal and mobile app around the clock.
Strength - A market leader you can trust.
You can feel confident with the administrator knowing their industry expertise has led us to serve millions of customers worldwide since 1990. Owned by SiriusPoint, a multi-billion-dollar insurance industry leader and rated “A-” by A.M. Best, an independent analyst of the insurance industry, the administrator has a strong financial backing and vision to become the preeminent provider of travel and health safety solutions. With loyal customers ranging from Fortune 500 companies, universities, to individuals and other insurance companies, our personalized offerings allow us to meet the needs of nearly anyone traveling internationally.
Safety Solutions - Products and services designed with your safety in mind.
Physical Health
You can’t plan when you get sick, and unfortunately, it can happen anytime and anywhere. Medical bills can be expensive, and this plan provides the cross-border accident & sickness medical expense coverage you need for unexpected medical care.
Financial Protection
Traveling the world isn’t free. When life happens, no one wants to lose out on both the trip of a lifetime and your trip investment. This plan offers coverage for your prepaid trip costs, to ensure that when a covered event happens – you can be reimbursed for some of those nonrefundable payments made to book your trip.
Crisis Support
Navigating an emergency in a foreign country is never easy. That’s why the administrator offers a multilingual staff of nurses, doctors, and case managers that provide 24/7 non-insurance assistance services to facilitate a response to urgent and emergency situations, such as evacuations.
Personal Property
There are some belongings you know you can’t live without. The administrator has you covered and can help assist you with lost or stolen travel documents like a passport or visa, and can reimburse costs if your essential items like luggage are lost, stolen, or damaged during your travels abroad.
Travel SE
The Travel SE plan is our most popular plan for domestic and international destinations. This plan provides coverage and benefits whether traveling on a cruise or a tour vacation abroad. Family extras such as kennel fees caused by trip delay are included.
| Benefits & Services | Maximum Benefit Amount |
|---|---|
| Trip Cancellation | 100% of the non-refundable insured trip cost |
| Trip Interruption | 150% of the non-refundable insured trip cost |
| Trip Delay | Up to $125 per day per person ($2,000 max per person) |
| Change Fee* | Up to $150 per person |
| Frequent Traveler Reward* | Up to $75 per person |
| Rental Car Damage and Theft Coverage | Up to $40,000 per covered vehicle |
| Missed Trip Connection | Up to $500 per person |
| Pet Kennel | $100 per day ($300 max per pet) |
| Accident Death and Dismemberment | |
| - Common Carrier | $25,000 |
| - Exposure | Included |
| - Disappearance | Included |
| Medical Evacuation and Repatriation of Remains | Up to $500,000 per person |
| - Return Transportation | Included |
| - Transportation of Children/Child | Included |
| - Bedside Visit Transportation to Join You | Included |
| Baggage and Personal Effects | $1,500 ($250 max per item) |
| - Replacement of Passport, Visa, or Other Travel Documents | Included |
| Baggage Delay of at least 12 Hours | Up to $250 per person |
| Accident & Sickness Medical and Dental Expense | Up to $250,000 per person |
| - Dental Expense Sublimit | $1,000 per trip |
Based on your state of residence, some plan benefit names above may not match your plan documents. While every effort was made to align terminology for consistency, please refer to the sample wordings for all defined terms. Please check your plan documents for specifics.
*This benefit is not included in all plans for all states. Check your plan documents for details.
Plan Specifics
Trip Cancellation & Trip Interruption - What's Covered?
Here are a few examples of covered events that would trigger a trip cancellation or interruption benefit. Please note the listed perils are not all applicable to both trip cancellation and trip interruption and may vary based on your state of residence; refer to the plan document, which is sent upon purchase, for complete details. Sample plan wordings are also available. Additional terms apply to every peril.
- Sickness, injury or death of insured, a family member, a travel companion, a business partner, a child caregiver, service animal or pet
- Primary residence or destination being rendered uninhabitable
- Documented theft of passports/visas
- Involved in a merger, job loss or job relocation
- Documented traffic accident
- Unannounced strike
- Inclement weather that causes delay or cancellation by your common carrier
- Mechanical breakdown of the common carrier
- Natural disasters, mandatory evacuations
- Emergency military duty for national disaster
- A terrorist incident
- Revoked military leave
- Bankruptcy or default of an entity that directly provides travel arrangements
- NOAA hurricane warning or watch at destination
- Court order to appear as a witness
- Jury duty
- Hijack
- Pregnancy
- Legal separation or divorce
- Adoption
- A travel alert or travel warning for levels four (4) and higher or an evacuation order or travel ban
Non-Insurance Emergency Travel Assistance Services
After purchasing the Travel SE plan you will have 24/7 access to the administrator's world-class customer service while on your trip, including the following emergency travel assistance services designed to give you Global Peace of Mind.
- Emergency travel arrangements
- Medical referral
- Lost passport/travel documents assistance
- 24-hour medical monitoring
- Lost luggage assistance
- Emergency cash transfer
- Embassy or consulate referral
- Legal referrals
- Emergency message relay
- Emergency translations
- Emergency prescription replacement
Underwriter
The underwriter for this plan will be based on the traveler’s U.S. state of residence.
The underwriter is SiriusPoint America Insurance Company for these resident states: CO, CT, DE, FL, GA, IA, KY, MA, MD, MI, NC, ND, NJ, NM, NV, OH, OK, RI, SC, UT, VA, WI, WV, and WY.
The underwriter is United States Fire Insurance Company for these resident states: AL, AR, AZ, CA, DC, ID, IL, LA, ME, MN, MS, MT, NH, NY, OR, SD, TN, TX, VT, and WA.
Administrator
IMG9200 Keystone Crossing
Suite 800
Indianapolis, IN 46240
FOR ADDITIONAL INFORMATION
Ozone Insurance Services Inc.3208 Pyramid Way
Mountain View, CA 94042
United States
Phone: +1-4086430110
Fax:
+1-650-276-7626
Website: ozoneinsurance.brokersnexus.com
Please visit the Certificate Wording and review the specific plan document for your state.
You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this plan with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker.
This brochure contains many of the valuable trademarks, names, titles, logos, images, designs, copyrights, and other proprietary materials owned, registered and used by International Medical Group and its representatives throughout the world. © 2007-2024 International Medical Group. All rights reserved.
This brochure contains highlights of the plans developed by International Medical Group, which include travel insurance coverages underwritten by SiriusPoint America Insurance Company under form series SA-ITI-19-1000 et al and United States Fire Insurance Company, Principal Office located in Morristown, New Jersey, under form series T7000 et al, T210 et al and TP-401 et al, and non-insurance Travel Assistance Services provided by International Medical Group. The terms of insurance coverages in the plans may vary by jurisdiction and not all insurance coverages are available in all jurisdictions. Insurance coverages in these plans are subject to terms, limitations and exclusions including an exclusion for pre-existing medical conditions. In most states, your travel retailer is not a licensed insurance producer/agent, and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may be compensated for the purchase of a plan and may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. CA DOI toll free number is 800-927-4357. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact International Medical Group 9200 Keystone Crossing, Indianapolis, IN 46240 USA. +1(317) 655-9796. [email protected]. CA Non-Resident Producer License No. 0F17093. While International Medical Group markets the travel insurance in these plans on behalf of USF, non-insurance components of the plans were added to the plans by International Medical Group, and International Medical Group does not receive compensation from USF for providing the non-insurance components of the plans.
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